Supermarket sweep…

Though I’m not averse to trying something new and do occasionally divert, I’m largely a brand loyalist whose grocery store of preference is Wegman’s, an East Coast US chain still owned by the family that started it all years ago in Rochester, NY. I began shopping at Wegman’s where we used to live and was near delirious with joy when it followed us here to Central Pennsylvania. (Okay, it didn’t exactly follow us…)

Wegman’s has evolved over the years, as any good business should. Sometimes I like the changes, sometimes not. All in all, the quality and service have remained superb. But here’s the rub… Wegman’s moves things around. A lot. Which means that as soon as you get completely comfortable with where the Irish oatmeal is, it’s gone to some other shelf, in some other part of the store.

FYI — If you happen to see this in your supermarket, try it. It’s grand.

I’ve learned to live with the occasional repositioning, which is admittedly a silly first world problem. But guess what? Hubby came back from a recent late night grocery run to report that change was sweeping through nearly the entire store, aisle by aisle, shelf by shelf, was being reorganized, and was in fact in total chaos. It was no surprise that he came home with only the bare essentials.

I had to see for myself, of course, and have continued to visit every few days to note the progress. On my first two visits, the store was in such a state of discombobulation that I felt like I’d been caught in a corn maze. Wegman’s, noted for customer service, has taken every possible step to minimize the “temporary inconvenience.” There were handwritten way finding signs throughout the store–handwritten of necessity since this has been a highly fluid situation, with some sections moving more than once to fulfill the mysterious grand plan. The reorganization workers are well-trained to recognize the blank stare of a lost shopper and guide bewildered customers quickly to even the most obscure products (Irish oatmeal, anyone?).

I wasn’t looking for any of those things, but the sign was comforting.
Where, oh where, has the mayonnaise gone?

With each trip (I think we’re in the third week now), I’ve been able to note the progress and see a hint of method to the madness. I was near delirious with joy when I realized that in one newly stocked area, I could actually reach the top shelf with ease. Definitely a cause for cautious optimism.

Soon to be the home of beer and wine? Maybe.

Rumor has it that the reorganization will move beer and wine—a relatively new but obviously profitable addition to Pennsylvania supermarkets—to the center of the store and eliminate the dedicated organic section, moving all of those products to mainstream shelves. Wegman’s has actually been doing this gradual integration for the last few years, as demand for organics grew and its own organic label became more available. At this point, I it doesn’t seem that there will be any changes to the produce, bakery, meat and fish departments, deli, or dairy. But we will soon see. Meanwhile, it’s given us something to whine about while we’re getting our hair done.

.

I

5 thoughts on “Supermarket sweep…

  1. indianeskitchen

    My biggest nightmare is when the stores change things around. I can’t stand grocery shopping and luckily my husband thinks it’s fun….go figure! I make the list and he’s off! I feel blessed. 😂🤣😂

    Liked by 1 person

  2. Moya

    Yes, it can be quite confusing when they change everything around in the store… but sometimes you find products that you might otherwise have passed. As for the porridge oats…. the photo transported me right back to my childhood breakfast table. Still love porridge to this day 🙂

    Liked by 1 person

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s